How much is postage and packaging?
Delivery to the UK
Standard 3-5 day delivery service – £2.00 flat rate.
Delivery to the rest of the world –
Delivery is a flat rate of £4.00-£8.50 depending on your shipping destination. We won’t charge you more for ordering more than 1 item.
Is tax included on my order?
For orders to the UK, 20% VAT is included in the price paid. For orders to the USA, 10% import tariff will be added during checkout. For other countries, we do not charge tax and instead it may be collected by the courier on delivery.
Whats the best way to order your products?
Orders on our website are shipped from the UK. Customers in other European countries, the USA, and other countries will need to pay import tariffs/taxes on delivery so may be better off purchasing from their local Amazon website where our products are also officially sold.
How quickly will I receive my order?
All items for sale are in stock unless otherwise stated, and orders are sent out within 1-3 working days of payment. UK customers can then expect delivery by Royal Mail within approximately 3-5 further working days for the standard shipping option and International customers by airmail within approximately 5-10 working days.
UK customers should allow upto 10 working days for delivery, and International customers should allow upto 20 working days.
Is payment secure?
We use Stripe to collect/process transaction information securely. For more information visit Stripe.com
What is your policy on cancellation, returns and refunds?
Yes, we will give a full refund for any items returned within 30 days of receipt if for whatever reason you wish to return your order. Beyond this date all our products come with a 2 year worldwide guarantee.